Measuring Customer Satisfaction So the question is simple, “Are You Measuring Customer Satisfaction?” You must ask yourself this question now. Finding out what customers want to tell you may be as simple as asking them. There is a natural tendency to want to know as much as possible about what your customers think and feel [...]

You can now see what’s being said inside your city. Twitter has over 55 million status updates per day. That is a ton of data that is being published online what’s happening right now. With more and more users using mobile devices to post status updates, and with more users opting in to include their [...]

You now have an opportunity to receive the Internet marketing education that can last a lifetime. The Secret Classroom It’s not an ebook that overpromises and underdelivers. It’s not a software tool that teases you with an “easy” button and leaves you disappointed. And it’s not a seminar that doles out a few juicy bits [...]

Everyday more online retailers are adding customer surveys to their checkout process. Without consumer ratings, often merchants find that assessing whether or not customers are pleased is a somewhat of a guessing game. Consumer ratings have many benefits including the fact that merchants can gain valuable feedback about the shopping experience from the customer’s point [...]

So the Facebook f8 conference is a hot topic so I figured I should give some resources and some of the Facebook F8 Announcements. If you don’t know what f8 here is their definition: “8 is a Facebook conference where developers and entrepreneurs collaborate on the future of personalized and social technologies. At f8, members [...]

I had to share this funny video called “THE NEW DORK – Entrepreneur State of Mind (Jay-Z ft Alicia Keys Spoof) for grasshopper.com with all the readers of Social Media Vision. This is for all us Social Media Geeks out there!!!

So the iPad is officially out and with over 300,000 sold in the first day I believe the the buzz around this supposed amazing gadget is here to stay. I am sure you are sick and tired of reading about The iPad, but I wanted to give a couple of great resources and articles if [...]

This video is courtesy of Shopper Approved a Consumer Ratings Software company. Social proof, also known as informational social influence, is a psychological phenomenon that occurs in ambiguous social situations when people are unable to determine the appropriate mode of behavior. (from good ole Wikipedia on Social Proof) So we all know the importance of [...]

Why Google Needs Buzz – Kevin Rose If you haven’t heard about Google Buzz yet then it is time to learn what and how you can use it. Watch this video from google: YouTube – Google Buzz Start conversations about the things you find interesting. Share updates, photos, videos, and more. Check out Joel Comm’s [...]

Check out this hilarious video about the Social Networking Wars. Just watch the Youtube video below and make sure you leave your comments below on what you think! Social Networking Wars: SuperNews! Myspace confronts a young fellow who may have been cheating on it with other sites. Soon facebook and others show up for a [...]

The iPhone and the iTunes AppStore have become a staple of our culture and our daily lives in a very short time. Over fifty million iPhone and iPod Touch units have been sold and users have downloaded billions of apps from the AppStore. Do you remember when the World Wide Web was new? In 1995 [...]