Measuring Customer Satisfaction So the question is simple, “Are You Measuring Customer Satisfaction?” You must ask yourself this question now. Finding out what customers want to tell you may be as simple as asking them. There is a natural tendency to want to know as much as possible about what your customers think and feel [...]

You can now see what’s being said inside your city. Twitter has over 55 million status updates per day. That is a ton of data that is being published online what’s happening right now. With more and more users using mobile devices to post status updates, and with more users opting in to include their [...]

CRUSH – Your one and only source for juicy social media news in four minutes or less. Don’t forget to join us on Facebook and Twitter, and get your daily crush at www.commonsensenms.com As promised, we’ve got the latest on the debate heating up over Facebook privacy. U.S. Senator Charles Schumer is adding fuel to [...]

You now have an opportunity to receive the Internet marketing education that can last a lifetime. The Secret Classroom It’s not an ebook that overpromises and underdelivers. It’s not a software tool that teases you with an “easy” button and leaves you disappointed. And it’s not a seminar that doles out a few juicy bits [...]

CRUSH – Bringing you the latest in social media news in four minutes or less. And in our own exciting news – we’ve gone HD, making our crushing capabilities that much clearer. Enjoy! Don’t forget to join us on Facebook and Twitter, and get your daily crush at www.commonsensenms.com Facebook took center stage this week [...]

Everyday more online retailers are adding customer surveys to their checkout process. Without consumer ratings, often merchants find that assessing whether or not customers are pleased is a somewhat of a guessing game. Consumer ratings have many benefits including the fact that merchants can gain valuable feedback about the shopping experience from the customer’s point [...]